Communication and Leadership in Health Care Essay

Introduction This paper employs multiple research techniques and sources to give a holistic analyst of the partnerships developed with people from different division of a healthcare organization. I identify problems from my personal experience as an Ophthalmic Technician and System Analyst for the Department of Ophthalmology at The Ohio State University Medical Center. The Literature Review, Analysis, and Solutions sections are based on research and without personal reflection. This paper addresses two questions. First, has Personal Health Records (PHR) made communication simpler and safer for the healthcare industry? Second, how to improve communication between Information Technology services and Healthcare providers? These two†¦show more content†¦This gratification in my career helped me realized the importance of integrating clinical and technology knowledge and to seek education at the Master’s level to improve my ability to assist in the use of technolog ical tools to improve service to our patients, our physicians, and our staff. The Ohio State University Medical Center identifiable issues with regards to the development, integration, and use of PHR is the lack of communication and understanding between healthcare providers, information technology services, and patients. Effective communication requires the utilization of collaboration and leadership to create an organization that uses innovated technology to provide the highest level of patient care. Problem Statement Personal Health Records have improved patient care, but as an organization the Ohio State University Medical Center is not embracing change and working together to utilize technology. The problem is poor communication and leadership, due to poor understanding of the clinicians need. Information technology services update the PHR program without first understanding what improvements clinicians need and secondly, end-users are not being educated on the updates; th erefore, are not utilizing new features or the features do not meet the needs of clinicians. Figure 1 illustrates the current flow of information between healthcare providers and information technology services. Figure 1: Current Communication pathway TheShow MoreRelatedA Research Study On Clinical Nursing960 Words   |  4 Pagesconsuming and overwhelming, if bad habit is practiced could negatively affect patients outcome (Clinical Nursing Handover2013). In the health care setting nursing handover is challenge situation if not used an effective communication. The nursing handover and an individualized and systemic approach. 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